HGI is a leading fire protection engineering and consulting firm that delivers innovative solutions to protect people and property. We are seeking a detail-oriented Emergency Responder Communication Enhancement Systems (“ERCES”) Technician to perform public safety radio signal surveys and support the design, review, and acceptance testing of ERCES equipment that keeps first responders continuously connected.
This is an opportunity to work in a focused, specialized firm where fire protection isn’t an afterthought, it’s the core of what we do. If you’re a highly motivated individual who thrives in a collaborative, remote-friendly environment, we want to hear from you.
ROLE HIGHLIGHTS
Field Signal Survey Execution
You’ll travel to project sites to see firsthand how well public safety radio signals reach inside buildings, walking the space, taking measurements, and documenting your findings in detail.
Technical Development & Licensure
HGI invests in your growth: we cover the study materials, exam fees, and study time behind your FCC General Radiotelephone Operator License (“GROL”), iBwave certification, and NICET In-Building Public Safety Communications (“IB-PSC”) certification. Along the way, you’ll build real expertise in the codes and standards that govern emergency responder communication systems.
Survey Documentation & Reporting
You’ll turn your field work into clear survey reports and coverage maps, and work with the ERCES Project Manager to determine whether a building’s coverage measures up or whether it needs a boost. Everything gets a second look from the Project Manager and Engineer of Record before it goes out the door.
RESPONSIBILITIES
- Travel to project sites nationwide to perform public safety radio signal surveys, identifying donor sites and characterizing in-building coverage
- Perform exterior and interior grid-based signal measurements, documenting field conditions and maintaining organized project records in sufficient detail for independent review and reproduction of results
- Prepare signal survey reports, coverage maps, and tabulated results using industry-standard modeling software
- Partner with the ERCES Project Manager and Engineer of Record to form a preliminary opinion on whether measured coverage satisfies applicable code and AHJ requirements
- Maintain, calibrate, and safeguard test equipment in accordance with manufacturer standards
- Recognize when field conditions require a change in approach, and communicate schedule risks, site access issues, or unexpected conditions to the ERCES Project Manager promptly
- Support responses to AHJ and frequency license holder inquiries on submitted survey reports
- Assist with ERCES acceptance testing and compliance inspection efforts
KNOWLEDGE, SKILLS, AND ABILITIES
- Ability to follow structured test procedures precisely, while knowing when to flag something that doesn't look right and escalate it
- Comfortable working with radio signal measurements and basic RF math
- Ability to read and interpret architectural, structural, and MEP drawings
- Ability to make sense of technical instructions, codes, and manufacturer guidance, and to work through problems step by step
- Ability to write clear, professional field notes and reports, and comfortable answering questions from clients, contractors, and inspectors
- Proficiency in Microsoft Office, including Word, Excel, Outlook, and Teams; Excel proficiency sufficient to tabulate, chart, and quality-check field measurement data
- Experience with iBwave or comparable in-building wireless design and modeling software a plus; willingness to complete training in such software is required
- Ability to thrive in a remote work environment while maintaining strong coordination with the ERCES Project Manager and project team
- Willingness to travel extensively for field signal surveys, averaging approximately 50%, including consecutive multi-day trips and occasional weekend travel
EDUCATION AND EXPERIENCE
- Associate's or bachelor's degree in engineering technology, electronics, telecommunications, or a related field, or equivalent military or vocational technical training.
- FCC General Radiotelephone Operator License (“GROL”) required within six months of hire, existing GROL preferred; NICET In-Building Public Safety Communications (“IB-PSC”) certification preferred.
- 1–4 years of experience in RF or wireless systems, distributed antenna systems, low-voltage systems, or similar technical field work.
- Strong technical foundation, with the ability to manage a demanding travel schedule, while maintaining strict attention to detail.
WHY JOIN HGI?
- Work on impactful projects – Our technicians support the communication systems that help first responders operate safely and effectively when it matters most.
- Mentorship and professional development – We provide guidance, training, and leadership development to help you grow, including HGI-supported study time and exam fees toward your GROL, iBwave, and NICET IB-PSC certifications.
- A culture of collaboration and innovation – We take pride in being a remote-friendly firm that values teamwork and work-life balance.
- Competitive compensation and benefits – The base salary range for this role is approximately $70,000 - $90,000 per year, based on years of applicable experience, professional licensure/certifications, and engineering level assigned through our internal evaluation process. In addition to base salary, this role includes significant bonus potential, professional development support, and opportunities for leadership advancement. This range reflects a good-faith estimate at the time of posting and is not a guarantee of final compensation, which may vary based on factors such as job responsibilities, education, geographic location, and internal equity.
- Autonomy with support – We trust our technicians to take ownership of their work while providing a supportive environment for success.